FAQ

Have a question about City Hall, town services, or the Police Department? This page is designed to provide quick answers to common questions and point you to the right place for more information.

Whether you are looking for help with water service, forms, public information, let us know about a town issue, or non-emergency police matters, start here.

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Frequently Asked Questions

The City FAQ covers common questions about City Hall, town services, public information, forms, utility matters, court information, and other general town topics. Use the questions below for quick answers and direction. If you need more help, City Hall can point you to the right office, page, or service.

City FAQ Police FAQ

Business license information, including general requirements and application details, can be found in Business Licenses or by contacting City Hall.

Contact City Hall for questions about water service, billing, service requests, or other utility-related matters.

For fine amounts, payment information, or case-specific questions, please contact the Barbour County Court. The Town of Louisville does not set or collect those fines.

Yes. Certain requests, forms, and general town business may be handled in person through City Hall during normal business hours.

Common forms, documents, and helpful information are available in Forms & Helpful Information.

Garbage collection takes place on Monday and Thursday, except when it falls on a holiday. For service questions or issues, please contact City Hall.

Non-emergency town concerns may be submitted through Report a Town Concern. For police-related matters, use the Police Department contact page. For emergencies, call 911.

No. Police-related matters should be directed to the Police Department. For emergencies, call 911.